As the version on Steam and from Giants directly do not seems to have this issue and the PC and Xbox version from the Microsoft/Xbox store does, it's most likely a issue on Microsoft end. Maybe it's not fair to blame Giants on this, at least not on this moment. They stated the issue is under investigation, most likely they're doing this together with Microsoft. It s*cks and it take some time for sure, but jumping into conclusions does not help.
Official DLC not working Xbox Series X
Re: Official DLC not working Xbox Series X
Re: Official DLC not working Xbox Series X
i've had a similar issue in the past with EA and ubisoft witch was resolved with in 48 hours, i know it's not a giants ts issue nor ms, still doesnt make me want to run out an support either company.
i know its not your call lexie but keeping your customers ( on both sides) in the dark with no formal statement doesn't give us hope, i cant speak for all but the blame isnt with people like you nor the ones i talked to at ms for over an hour before i was disconnected most of us are grateful for people like you
i know its not your call lexie but keeping your customers ( on both sides) in the dark with no formal statement doesn't give us hope, i cant speak for all but the blame isnt with people like you nor the ones i talked to at ms for over an hour before i was disconnected most of us are grateful for people like you
Re: Official DLC not working Xbox Series X
GBP 120, not quite hundreds then but still over 100 GBP, which for me is a lot of money. Also I didn’t buy season pass I bought solo.Lexie wrote: ↑Wed Jul 26, 2023 6:50 pmBasegame + both season passes is EUR 120 and If you did buy the Pumps n' Hoses Pack there is a additional 17,99, so that's not hundreds.Pigladalex wrote: ↑Wed Jul 26, 2023 12:59 pm
Not over exaggerated at all, add up every dlc and expansion pack, plus the base game and tell me it’s over exaggerated.
But did you try already my suggestion to delete all DLC and install them one by one?
Yes I’ve tried multiple times, I’ve deleted then restarted the Xbox and re installed one by one and still nothing, so I’ve no idea. Giants replied to my email asking for gamer tag etc so still no update or idea what’s happening with it.
Re: Official DLC not working Xbox Series X
Microsoft is a big company, people on the servicedesk can't resolve the issue, only try the stardard "solutions" and if it's not working, they can tell it their manager. That manager has to report it to someone else, the someone else have to report it.... and the clock is ticking.goldiefx wrote: ↑Wed Jul 26, 2023 7:21 pm i've had a similar issue in the past with EA and ubisoft witch was resolved with in 48 hours, i know it's not a giants ts issue nor ms, still doesnt make me want to run out an support either company.
i know its not your call lexie but keeping your customers ( on both sides) in the dark with no formal statement doesn't give us hope, i cant speak for all but the blame isnt with people like you nor the ones i talked to at ms for over an hour before i was disconnected most of us are grateful for people like you
On the other hand, Giants is a smaller company, they can escalate it to Microsoft on a different level and keep their clients informed. They only leave one statement, that's not enough in my opinion. Maybe their is no news on this moment, but at least communicate here in the community.
Re: Official DLC not working Xbox Series X
It's indeed a lot of money and sad it's still not working. Based on the question of the gamertag, most likely they are in contact with Microsoft to solve this. But communication is key here, at least let the community know something.Pigladalex wrote: ↑Wed Jul 26, 2023 7:44 pmGBP 120, not quite hundreds then but still over 100 GBP, which for me is a lot of money. Also I didn’t buy season pass I bought solo.Lexie wrote: ↑Wed Jul 26, 2023 6:50 pmBasegame + both season passes is EUR 120 and If you did buy the Pumps n' Hoses Pack there is a additional 17,99, so that's not hundreds.Pigladalex wrote: ↑Wed Jul 26, 2023 12:59 pm
Not over exaggerated at all, add up every dlc and expansion pack, plus the base game and tell me it’s over exaggerated.
But did you try already my suggestion to delete all DLC and install them one by one?
Yes I’ve tried multiple times, I’ve deleted then restarted the Xbox and re installed one by one and still nothing, so I’ve no idea. Giants replied to my email asking for gamer tag etc so still no update or idea what’s happening with it.
Re: Official DLC not working Xbox Series X
Uhm on my steam account using the Premium Edition the latest horsh dlc is also not working/installing, however on xbox all dlc's somewhat seem to be affected after the update.Lexie wrote: ↑Wed Jul 26, 2023 7:00 pmAs the version on Steam and from Giants directly do not seems to have this issue and the PC and Xbox version from the Microsoft/Xbox store does, it's most likely a issue on Microsoft end. Maybe it's not fair to blame Giants on this, at least not on this moment. They stated the issue is under investigation, most likely they're doing this together with Microsoft. It s*cks and it take some time for sure, but jumping into conclusions does not help.
Re: Official DLC not working Xbox Series X
Same here. They can't even be bothered to give the community an update and they're still selling the platinum expansion without letting anyone know that it's broken.
Re: Official DLC not working Xbox Series X
And for those saying to just install everything separately, you can't. The Volvo DLC is part of the platinum expansion.
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Re: Official DLC not working Xbox Series X
They are still selling it cause the dlc is not broken, the drm just seems to have problems for some people . You are just actually missing the right to play it, as weird as it might sound.
Chaki said on the 21st that they are still looking into it. I know that this is 6 days in the past now but as he did not write anything different they are still on it. What do you expect, a daily "we are still looking into it"?
I know that the lack of information might be annoying but ranting in a circle all day long won´t improve anyones situation on that.
Chaki said on the 21st that they are still looking into it. I know that this is 6 days in the past now but as he did not write anything different they are still on it. What do you expect, a daily "we are still looking into it"?
I know that the lack of information might be annoying but ranting in a circle all day long won´t improve anyones situation on that.
Re: Official DLC not working Xbox Series X
Okay, well it shouldn't take six days to figure something like this out. At the very least they should post an update here so that we actually know what's going on.Lord Nighthawk wrote: ↑Thu Jul 27, 2023 12:10 am They are still selling it cause the dlc is not broken, the drm just seems to have problems for some people . You are just actually missing the right to play it, as weird as it might sound.
Chaki said on the 21st that they are still looking into it. I know that this is 6 days in the past now but as he did not write anything different they are still on it. What do you expect, a daily "we are still looking into it"?
I know that the lack of information might be annoying but ranting in a circle all day long won´t improve anyones situation on that.
Re: Official DLC not working Xbox Series X
Starting to think that Xbox is just a joke to giants
Re: Official DLC not working Xbox Series X
At least you’re reasonable about this. For that I appreciateLexie wrote: ↑Wed Jul 26, 2023 7:47 pmIt's indeed a lot of money and sad it's still not working. Based on the question of the gamertag, most likely they are in contact with Microsoft to solve this. But communication is key here, at least let the community know something.Pigladalex wrote: ↑Wed Jul 26, 2023 7:44 pmGBP 120, not quite hundreds then but still over 100 GBP, which for me is a lot of money. Also I didn’t buy season pass I bought solo.
Yes I’ve tried multiple times, I’ve deleted then restarted the Xbox and re installed one by one and still nothing, so I’ve no idea. Giants replied to my email asking for gamer tag etc so still no update or idea what’s happening with it.
That’s the point I’m trying to make, Noraf can’t seem to understand why I’ve put two posts up and replied to a few threads, so decided throwing shots at me was a way forward (different thread) but the fact there are decent people like you, actually trying to reason and understand, gives me a glimmer of hope at least.
Re: Official DLC not working Xbox Series X
You are right, I don't understand why you put up several topics on this, and at the same time being active in this tread.
It won't help anything at all with this situation, but are, atleast for my generation, seemed as a slightly disrespectful behavior
It won't help anything at all with this situation, but are, atleast for my generation, seemed as a slightly disrespectful behavior
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Re: Official DLC not working Xbox Series X
And now I see reports on discord that it's slowly starting to work for Xbox users, so looks like there's hope for you folks
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